Refund policy
Refund & Return Policy
Your satisfaction matters to us.
If you’re not happy with your order, you have 3 calendar days from the date of pickup or delivery to contact us at info@tsp-tees.com for a refund or exchange.
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The product must be unused, unwashed, and in its original condition.
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Custom items (embroidery, DTF, or screen-printed designs) are eligible for refund only if there is a clear manufacturing or printing defect.
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After the 3-day period, no refunds or exchanges will be accepted.
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Shipping fees are non-refundable.
Refunds, if approved, will be issued to the original payment method within 5–10 business days.